Industry: Customer Relationship Management (CRM)

Scenario: Customizable mobile extension clients for backend enterprise systems Products & Technologies

• Pocket PC (Win CE), Tablet PCs, Win 2K/NT/XP, VB.Net, CF.Net, MS SQL Server, GPRS

• The Client is a company into developing web and wireless solutions for enterprise use

• A mobile extension of a CRM system that can undertake a basic set of Customer Service functions
• A ‘Management Console', that can be used to configure the mobile system based on the type of work undertaken and the associated users
• Customizable data capture services can be undertaken for specific business requirements
• Customizable linkages with enterprise legacy systems to exchange data