Google has announced that it is taking steps to repair a bug that has been causing business reviews to go missing from Google Business Profiles, according to a recent report.
Users were very concerned when numerous reviews began disappearing, particularly retail and restaurant pages that rely heavily on good reviews to drive business. However, service businesses such as law firms and dentists’ or doctors’ offices are increasingly likely to rely on, at least in part, online reviews to attract new clients, so the disappearance of these reviews has the potential to affect a very wide swatch of the business landscape.